Payment & Refund

Payments for Glamroot Atelier services are collected according to the quote confirmed before work begins on glamroot.beauty.

• Saved replies for payment bookings reference this site so history stays on the right ticket at Glamroot Atelier.
• Accepted methods are confirmed by email from studio@this site and may include card or local transfer depending on Switzerland norms.
• Deposits for custom work are non-refundable once materials are ordered, unless we cancel the booking.

If we must cancel, prepaid fees for unfinished work are refunded within fourteen business days.

Workshop seats can be transferred once with forty-eight hours notice; no-shows forfeit the seat fee.

• Refund requests should include booking date, service name, and contact details used on this site.
• Charge disputes should first contact studio@this site so we can reconcile invoices against studio logs.
• Prices shown in conversation are in local currency for Basel unless otherwise stated.

Most payment start with a short written brief at Glamroot while Tue–Fri 11:00–19:00 remains the reliable window for replies. Door updates for glamroot post before opening when hours shift Desk near Freie Strasse 149.

Written care notes follow every custom clothing handoff here and returning-client notes stay attached to your ticket. Receipts are available on request.